Responsibilities

• Work closely with the Client Change Manager and govern the project.
• Act as a coach for senior leaders and executives in helping them fulfil the role of change sponsor.
• Define overall OCM strategy and leading delivery efforts for each facet of OCM, including executive alignment, stakeholder analysis and communication, rฉ้ฟeadiness assessments, journey mapping, change impacts identification and management.
• Focus on the people side of change, including changes to business processes, system, technology, job roles and organisation structures.
• Primary responsibility will be creating and implementing change management strategies and plans that maximise employee adoption and usage and minimise resistance.
• Need to drive faster adoption, higher ultimate utilisation of and proficiency with the changes that impact employees.
• Manage the needs of stakeholders and the S/4HANA delivery team to meet agreed scope and timelines.
• Enable, mentor and coach colleagues in S/4HANA capabilities and best practices.

Qualifications

• Understanding of OCM framework, consulting skills, business knowledge, processes, measurements & tolls to analyse organisational change issues and drive SAP solutions that transform the client’s business.
• Extensive experience in end-to-end SAP project implementations.
• Develop the overall communication strategy and plan to include creating and delivery of internal and external communications, messages and supporting materials.
• Conduct change impact analysis, assess change readiness, and identify key stakeholders.
• Ability to establish and maintain strong relationships, influence others and move toward a common vision or goal, as well as able to work effectively at all levels in an organisation.
• Domain/Project experience in Telecom Industry preferable
• Excellent client facing and communication skills (with Thai & English proficiency)
• Leading the overall Change
• Manage all the front ending with the key Client Executives to set appropriate expectations.
• Contribute towards growth of the account and relationship.