Job Summary

• Manage and design business process for new product & service, new business and new platform.

Job Description

1. Business Process Design for new product & service, new business and new platform.

 - Organizing by end-to end process view rather than function view

 - Digitize, Optimize and Control

 - Collaborate with Process Owner to define SLA

 - Organization Change Management

2. Business Process Improvement and Optimization.

 - Improve existing processes by Leads large scale, cross-functional initiatives that are intended to improve performance and quality

- Monitor and measure process improvement to increase revenue, reduce cost and increase customer and partner satisfaction.

- Design Human path & BOT path to transform process by using Automation Tools and Cognitive Automation

3. Business Process Standardization   

 - Be BPM COE

 - Establish Process Governance

 - Build Process Steward “Everyone can be Process Designer”

 - Manage Process Assets Repository