Work with Relationship Managers to grow sustainable revenues from the existing customer portfolio and through targeted acquisition of new quality customers
Work collaboratively with other global businesses, product and sector partners to identify opportunities to connect customers to opportunities and strengthen the relationship
Develop effective strategies to manage customer relationships, anticipate customer needs and provide a superior quality service to position HSBC as the market leader in this segment
Deliver a high quality service by owning customer engagement, striving for excellence in all interactions with existing and prospective customers or other professionals, and always acting according to the highest professional standards
Establish an effective working relationship with Risk in order to validate the accuracy of the customer risk profile, and ensure sustainable asset growth
Ensure timely and accurate maintenance of customer information, including Know your Customer (KYC) requirements
Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets
Contribute to team development, effectiveness and success by sharing knowledge and good practice, working collaboratively with others to create a productive, diverse and supportive working environment
Keep abreast of external factors influencing international business, economic, cultural, geographical, procedural and regulatory requirements
Requirements
Experience in banking industry, especially in Corporate/Commercial Banking Department or as Associate Relationship Manager
Credit and analytical skills would be an advantage
Knowledge of banking products and internal HSBC systems would be an advantage
Excellent interpersonal skills with consultative selling approach and good presentation skills
Possession of a positive attitude to customer-service handling
Command of both spoken and written English
Skills
Presentation Boards
Consultative Selling
Commercial Banking
Presentation Skills
Regulatory Requirements
Functions
Marketing
Job Overview
Job Type:
Full-Time
Company
HSBC
6 active jobs
London
Industry:
Banking & Finance
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