What You Will Do:
Run virtual shop evaluations to ensure all prospective partners meet the qualifications and criteria to become a successful partner.
Ensure all incoming partner requests and concerns are resolved in an urgent, professional, and personable manner, utilizing Salesforce and Gmail.
Ensure shop evaluation results are accurately and promptly recorded in the appropriate trackers and Salesforce.
Utilize Google Sheets, Looker and the Onboarding Staff App for accurate tracking, data analysis and data reporting.
Comfortable with occasional high volume email and call campaigns as needed.
As a “first face” for new partners, creating an enthusiastic atmosphere / promote excitement to being working with Our company.
Verify partner addresses in google maps / street view to confirm shop location.
Make note of impressive and unique partners, recommending them to appropriate Sourcing teams.
Develop and conduct partner trainings.
Evaluate effectiveness of trainings and onboarding processes to increase partner success rates and satisfaction.
Research and recruit potential partners to meet business need.
Additional responsibilities as required
Qualifications:
1+ years of experience in customer success, account management, and/or service management position preferred, with history of producing results through strong relationships
Technically proficient with an ability to utilize multiple systems, including Google Suite,...
Good reading and writing skills, confident English communication (no certification required).
Long-term commitment, willing to work overtime on holidays and Tet (overtime pay available).
What We Offer:
Salary is negotiable based on ability, up to 12 million/month.
Probationary period: 85% salary, annual salary increase.
13th month salary, holiday bonus, bonus for excellent employee performance.
Receive training, professional development, foreign languages related to the job.
Sign labor contract, pay insurance and enjoy full benefits according to the State Labor Law.
All necessary working tools and equipment will be fully provided.
Skills
Functions
8,000,000+ VND
Toàn thời gian
Company
11 active jobs
Tầng 3, Nhà D, số 22 Thành Công, Ba Đình, Hà Nội
Industry:
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