• We are seeking a passionate and skilled Customer Service Officer with approximately 1 years of experience to join our dynamic team.
• You will play a key role in handling customer’s inquiries, resolving issues, providing proactive outreach and managing complaints.
• This position offers the opportunity to work on innovative projects from concept through production.
Key Responsibilities:
• Receive and handle customer requests promptly and efficiently.
• Provide product, service, and technical support information to customers.
• Build and maintain good relationships with customers through various communication channels.
• Monitor order progress and ensure timely delivery.
• Resolve customer issues and complaints in a professional manner.
• Coordinate with other departments to achieve the company’s overall goals.
• Contribute ideas to improve workflows and enhance customer service quality.
Working time:
8 hours per day, from Monday to Friday every week and the first, the third Saturdays of every month.
9,000,000 - 12,000,000 VND
Full-time
Company
6 active jobs
Industry:
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