Expand the relationship with existing merchants by proposing solutions that meet their objectives.
Leverage upsell and renewal opportunities: Youll be advising merchants on new features and use cases within our platform to drive upsell opportunities into new features or higher subscriptions and convert existing customers to annual subscriptions.
Expand and grow payment volumes: You will leverage data to identify opportunities to further grow payment volumes for us and our merchants.
Churn management: Understand patterns and data to predict potential churn trends and come up with stop gap measures.
Troubleshooting potential issues that may arise on the merchants end. Work closely with the product development team on IT related issues.
Requirement
Min 2 - 3 years of experience in B2B/IT sales or account management/customer success experience.
Passionate about technology, fintech, and the F&B and retail space
Strong interpersonal skills with good bilingual oral skills and readiness to go the extra mile for our merchants (local languages)
Highly driven and energetic individuals with a strong willingness to learn
Independent and driven
Keen attention to detail
Analytical thinking/troubleshooting skills
Able to converse fluently in Mandarin to liaise with Mandarin-speaking
Skills
Analytical Skills
Business-to-Business (B2B)
Account management
Customer Service
IT Sales
Functions
Information Technology / Telecommunications
Job Overview
Job Type:
Full-Time
Company
Qashier
6 active jobs
Singapore
Industry:
Technology
Application Closed
This job posting is no longer accepting applications.
