Head of Account Management (Giám Đốc Phát Triển Kinh Doanh Kênh Hợp Tác)

1. Business Development

• Oversee and drive sales performance within the assigned accounts, including sales planning, activity management, and premium collection.

• Closely manage and optimize sales funnel drivers, ensuring they are effectively tracked and analyzed to drive strong pipeline and take timely solutions for sustainable performance.

• Maintain a balanced focus on achieving both topline growth and persistency targets

2. Partnership Management

• Develop and maintain strong relationships with bank partner executives, acting as a key contact point and trusted business advisor.

• Lead the development and execution of a comprehensive bancassurance strategy for the assigned bank partner, ensuring alignment with overall company goals.

• Provide on-field leadership to promote and support PVA-sponsored programs, marketing initiatives, and contests.

• Develop and implement strategies to ensure a high-performing and motivated salesforce through ongoing training initiatives and performance management.

• Establish and manage a concierge service model tailored for affluent and up-market new business clients to enhance their experience

3. Leadership and Management

• Lead and manage the team of direct reports to ensure effective execution of their respective functions.

• Foster a collaborative and high-performance culture, develop and promote a coaching culture within the team, moving away from a traditional training mindset to enhance performance and engagement.

• Provide strategic direction and guidance to the team to achieve business goals.

• Ensure an optimal resource allocation to maximize efficiency and effectiveness.

4. Role Model for Sales Force

• Constant participation in joint sales meeting with partner bank sales staff, in identifying potential comprising of sales practice integrity.

• Regular review with direct reports as well as 2/3 down on high risk cases, especially within vulnerable customer segments

• Regular management communication on regulatory and code of conducts, with clarity on PVA policy