Key Account Management (SPX Express)

Job Description

• Make sales and revenue plan in order to achieve target
• Negotiated the best deal and volume in order to maximize the company profit.
• Maintain good relationship with customers and ensure compliance with customer service standards and proper customer relationship management
• Coordinate with the internal departments to resolve complicated customer issues and provide timely solutions within the agreed upon service level agreements (SLA).
• Apply understanding of market trends/business practices in taking decisions necessary for enhancing the sales process
• Conduct seller meetings as reviewing performance and collecting all requirements with the goal of maintaining and creating a sustainable relationship. Leading juniors in maintaining the company’s visual standard. They also help management make floor moves when visual standards change.
• Training new employees on company sales techniques and visual standards to ensure qualified personnel are recruited.

Requirements

• Bachelor's degree
• Have experienced in sales, key account management, customer service
• Experienced in the logistics industry, especially Express business is a must.
• Excellent in communication, negotiating, and coordinate with internal and external stakeholders
• Possess a passion for finding and selling to customer
• Ability to negotiate fairly
• Ability to motivate and encourage other team member with enthusiasm
• Basic Microsoft Office is required
• Can-do attitude, able to work in a dynamic work environment' and 'deliver quality work by set deadline
• Good in-service mind, active and friendly