General Responsibilities

• Manage departmental/unit operating budgets and costs according to annual allocation to ensure efficient allocation of resources, where applicable
• Develop, mentor and manage Business Intelligence employees and projects in ensuring prompt delivery/quality is provided to the business
• Establish Business Intelligence standards, guidelines and best practices, ensuring compliance
• Ensure that adequate support, monitoring and resolution of incidents, problems and change requests are performed within agreed service levels
• Develop, document and manage Business Intelligence delivery models aligned with global standards/templates
• Educate and assist Business Intelligence colleagues in defining reporting, business intelligence and analytics needs
• Provide consultancy and advise to the business on Business Intelligence market trends and best practices
• Facilitate and influence business process design and platform integration across the organization as a part of continuious improvement initiatives
• Facilitate business process owners' needs, communicate design solutions to maintain business operations
• Identify potential issues/gaps, drive resolution to avoid customer impact and facilitate continuous improvement
• Collaborate within IT to facilitate the delivery and ongoing operations of Business Intelligence solutions

Functional Skills And Knowledge

• Demonstrate proven experience in leading visual information design, data management, data warehousing, reporting and analytics
• Demonstrate experience managing and mentoring business intelligence and data warehouse development teams
• Demonstrate experience in implementation of business intelliegence tools (e.g. SAP Business Warehouse, Business Wareouse on HANA, Qlikview, Business Objects and SQL) as well as a good knowledge of industry standards, methodologies, processes and best practices, preferably in the consumer goods or healthcare industries
• Be abreast of the latest technologies and technological opportunities within the specific domain/area of expertise
• Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
• Demonstrate fluency in both written and spoken English

Education

• Bachelor's degree in Computing/Information Technology