Roles & Responsibilities:

1. Strategic Leadership

• Define the strategic direction for the subfunction, aligning it with the overall Digital function and organizational objectives.

• Develop and communicate a clear vision and mission for the subfunction, inspiring and mobilizing the team to achieve excellence.

• Take a leadership role in identifying opportunities to radically re-engineer core processes and restructure the organization for improved effectiveness.

• Provide strategic planning and management of global infrastructure, including data centers and cloud services.

2. Operational Excellence

• Ensure the efficient operation of the subfunction, optimizing processes and workflows.

• Oversee resource allocation, budgeting, and financial management within the subfunction, delivering projects and initiatives on time and within budget.

• Lead infrastructure transformation and adoption of infrastructure-as-a-service (IaaS).

3. Innovation and Technology Advancement

• Stay at the forefront of technological trends and innovations relevant to the subfunction.

• Champion the adoption of emerging technologies, tools, and methodologies to enhance the capabilities of the subfunction.

• Demonstrate expertise in network architecture, virtualization, and storage solutions.

4. Team Leadership and Development

• Build and lead a high-performing team within the subfunction, fostering a culture of collaboration, innovation, and continuous improvement.

• Provide mentorship, coaching, and professional development opportunities for the team members.

• Set clear goals and objectives, provide guidance, and assess performance within the subfunction.

5. Stakeholder Engagement

• Collaborate with internal and external stakeholders to understand their needs and requirements, ensuring the subfunction's services align with these needs.

• Develop and maintain strong relationships with key stakeholders to support the successful delivery of projects and initiatives.

• Persuade senior managers of the benefits of change, even in situations with significant resistance and potential disruption to business operations.

6. Risk Management

• Identify, assess, and mitigate risks associated with the subfunction's activities, ensuring compliance with relevant regulations and standards.

• Develop and implement robust contingency plans to address potential challenges or disruptions.

• Ensure skills in disaster recovery planning and business continuity management are applied effectively.

7. Performance Monitoring and Reporting

• Establish key performance indicators (KPIs) and metrics to measure the success and impact of the subfunction.

• Prepare regular reports and updates for senior management and stakeholders on the progress and achievements of the subfunction.

Education/Training Qualifications:

• Bachelor's degree in a relevant field (e.g., Computer Science, Business Administration).

• Master's degree or MBA is preferred.

• Relevant certifications in leadership and change management (e.g., Prosci, Change Management Professional)

Experience:

• Minimum of 15 years of experience in senior leadership roles involving complex digital infrastructure transformations

• Proven track record of leading change programs with a focus on Digital and business process re-engineering.

• Demonstrated expertise in gaining credibility among senior managers and influencing strategic decisions.

• Strategic planning and management of global digital infrastructure, including data centers and cloud services.

• Leadership in infrastructure transformation and driving the digital roadmap for the infrastructure domain.